Returns & Exchanges
At Eveline Cosmetics, your satisfaction is our priority. If you are not completely satisfied with your beauty purchase, you can return unopened and unused products within 30 days of delivery for a full refund.
Initiate Your Request
Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number.
Pack Your Items
Carefully place the unused beauty products in their original packaging, ensuring all safety seals are intact to qualify for a return.
Attach Shipping Label
Print the provided prepaid shipping label and securely attach it to the outside of your package before dropping it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing